Privacy Policy

Updated March 18, 2019

*If you have any questions about these Terms of Use, please contact us at legal@royaltyexoticcars.com.

Introduction

Welcome to Royalty Management LLC ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information

Name
Email Address
Phone Number
Payment Information
Driver's License and other Identification Details

Usage Information

Details of your bookings and rentals
Communication records
Feedback and survey responses

How We Collect Information

We collect information through various methods, including:

Booking Software (Fareharbor): When you make a booking, we collect personal and payment information to process your reservation.
Contract Software (Formsite): We collect your identification and signature details when you sign rental contracts.
Phone Calls (Callrail): We record and monitor phone calls for quality and training purposes.
Emails (Helpscout): We collect your email interactions to provide customer support and service updates.
Analytics (Google Analytics): We collect website usage data to understand how our site is used and to improve user experience.
User Monitoring (Reach CDP): We monitor user interactions to ensure site functionality and security.
Data Storage (Google BigQuery): We store collected data securely in our data warehouse.

How We Use Your Information

We use the collected information for various purposes, including:

To process bookings and manage rentals;
To communicate with you regarding your reservations and provide customer support;
To improve our services and website functionality; and
To comply with legal and regulatory requirements.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All collected data is stored securely and access is restricted to authorized personnel only.

Third-Party Services

We may share your information with third-party service providers for the purpose of operating our business and providing our services. These providers are required to maintain the confidentiality and security of your information and are restricted from using it for any other purpose.

Your Rights

You have the right to:

Access your personal information
Request correction or deletion of your data
Object to the processing of your information
Withdraw consent at any time

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Royalty Management LLC
+1-866-948-1187
legal@royaltyexoticcars.com
4305 Dean Martin Dr #120, Las Vegas, NV 89103

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes where required.