Frequently Asked Questions

What is the refund policy?

All cancellations, regardless of reason, will receive NO refunds. However, unused credit can be rebooked to a Royalty gift card. We strictly adhere to this policy.

*Drivers who appear intoxicated, hungover, or unfit to drive will be allowed to transfer their rental to different, safer time slot based on availability. 

Absolutely no refunds are given to impaired drivers at our full discretion. Safety of others is our top priority.

Are there any guarantees?
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Are there any security deposits?
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Are there any taxes?
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Do you accept Bitcoin or other altcoins*?
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Do you match competitor prices?
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How does it work?
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How many miles do I get with my rental?
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Is there a military discount?
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Why do the brakes squeak?
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Are background checks required?
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Are there any group discounts?
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Are there any speed restrictions or governors?
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Are there hourly rentals?
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Are there penalties for late returns?
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Can I book a car for someone else?
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Can I book car rentals online?
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Can I pay with cash?
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Can tall people fit comfortably in an exotic car?
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Do I have to have a drivers license?
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Do I need to arrive early for pickup?
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Do you accept prepaid debit cards/gift cards?
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Do you accept walk-ins?
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Do you sell gift cards?
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How much does it cost to rent a car?
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How old do I have to be to rent a car?
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